1.) What form of payment do you accept?
We accept cash and credit (Visa, Mastercard, Discover). We DO NOT accept American Express.
2.) Do you have to put money down to reserve a trampoline?
No. We don’t require any money down to reserve. You will pay for your trampoline upon delivery.
3.) Do I need to be present for delivery?
YES! You MUST be present for delivery of the trampoline. This is where payment, paperwork, and safety guidelines will take place. If no one is present, you WILL NOT receive your trampoline which may result in you losing your reservation.
4.) Do I need to be present for pick up?
No. No one needs to be present when we pick up the trampoline.
5.) Do you offer refunds for inclement weather?
No. Mother nature will always be unpredictable and unfortunately we cannot offer any refunds for inclement weather. All sales are final.
6.) I reserved my trampoline, what time should I expect it to be delivered?
We always aim to deliver during your preferred time frame, but if it is peak season there may be some slight time adjustments. Any adjustment on our end, however, would be properly communicated and confirmed.
7.) What ages are recommended to use a water trampoline?
We recommend that anyone 13 and older can use the water trampoline and anyone under 13 should be supervised.
8.) Do you have any safety guidelines?
Safety guidelines will be reviewed with the paperwork upon delivery. If you have any questions before hand, please don’t hesitate to reach out via email or phone.